Your meetings. Your data. Your control.
Security-first architecture from day one. No compromises, no fine print.
How we protect your data
End-to-End Encryption
AES-256 encryption at rest, TLS 1.3 in transit. Your recordings and transcripts are encrypted before they leave your device.
Zero Training Policy
Your data is never used to train AI models. Period. We process your meetings and delete raw files after processing.
SOC 2 Type II (Roadmap)
We are actively pursuing SOC 2 Type II certification. Our infrastructure is built on SOC 2 certified cloud providers.
GDPR Compliant
Full GDPR compliance. EU data residency option available. DPA ready for enterprise customers.
Infrastructure
Cloud Provider
Hosted on Amazon Web Services (AWS) with multi-region availability. SOC 2 certified infrastructure.
Region Selection
Choose US or EU data residency. Your data stays in the region you select, guaranteed.
Backup Policy
Daily encrypted backups with 30-day retention. Point-in-time recovery available for Enterprise plans.
Uptime SLA
99.9% uptime target. Real-time status page at status.ironmemo.com. Dedicated incident response team.
Data Handling
What We Collect
Audio/video recordings, transcripts, AI-generated summaries, and account information. We collect only what is needed to deliver the service.
Retention Policy
You control retention periods. Set auto-delete policies by team or project. Default retention follows your plan settings.
Deletion Process
Delete individual recordings or all data at any time. Permanent deletion within 30 days of request, including backups.
Access Control
Only you and your team members access your data. Our engineering team accesses data only for support requests with your explicit permission.
Compliance
GDPR
Full compliance with EU General Data Protection Regulation. Data Processing Agreement (DPA) available for all customers.
SOC 2 Type II
Certification in progress, targeted for Q3 2026. Built on SOC 2 certified cloud infrastructure from day one.
Data Processing Agreement
Standard DPA ready for enterprise customers. Custom DPA available on request for organizations with specific requirements.
Subprocessors
Full list of subprocessors available on request. We notify customers before adding new subprocessors.
How We Protect Your Data
Encryption at Rest
AES-256 encryption for all stored data. Your recordings, transcripts, and summaries are encrypted before they touch our servers.
Encryption in Transit
TLS 1.2+ for all data in transit. Every connection between your browser and our servers is encrypted end-to-end.
Access Control
Role-based access control, SSO via SAML, and SCIM provisioning. Your IT team stays in control.
Our AI Commitment
- We never train AI models on your data
- Zero-day AI vendor retention - your data is not stored by AI providers after processing
- Best AI model selected automatically per language - a primary plus a verified fallback, chosen from 95 benchmarked speech models
- You own your data. Export or delete anytime. We provide data portability tools.
- Anti-hallucination bar: models that invent text during silence are banned, and every transcript passes automated quality checks before delivery
Security FAQ
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